Get in Touch With Us
Got a question about something you have read on taptonparkgolfclub.co.uk, spotted an error, or want to suggest a casino for us to look into? Here is how to reach the team behind our reviews and guides.
How to Reach the Editorial Team
Email is the best way to contact us. Send your message to [email protected] and a member of our team will read it personally. We aim to reply within two working days, though this can stretch a little during busier periods.
If you are writing about a specific casino, bonus term, or article, include the page name or a link where possible. This helps us find the exact section you mean and answer more precisely, rather than sending back a generic reply.
What We Can Help With
- Questions about our reviews — If a wagering requirement, payment method, or bonus condition mentioned on our site isn't clear, ask us to explain it in plain terms.
- Corrections — Casino offers, terms and rankings change often. If you believe something we've published is out of date — a bonus percentage, a withdrawal limit, a licensing detail — tell us and we will check it against current sources.
- Content suggestions — If there's a topic around casinos not on GamStop, payment methods, or game types you'd like us to cover in more depth, let us know.
- General feedback — Whether our guide to the best non GamStop casinos helped you compare offers or left something unanswered, we want to hear it.
- Concerns about gambling behaviour — If you or someone you know is struggling with gambling, mention this in your message. We will point you towards organisations such as GamCare and GAMSTOP that provide independent support, and we can explain how self-exclusion and deposit limits work.
What We Cannot Do
We are a review and information site, not a customer service desk for any casino. If you have a dispute with a specific operator — for example over a withdrawal, a bonus that was voided, or an account restriction — you will need to raise this directly with that casino's own support team, and escalate through their complaints procedure or the licensing authority stated in their terms if it remains unresolved. We can offer general guidance on how these processes usually work, but we cannot intervene in an individual account issue or guarantee an outcome.
Before You Write In
A few checks can save you time:
- If your question is about how a particular type of bonus works — free spins, cashback, no-deposit offers, or wagering requirements — our guides often cover this in detail already.
- If you're trying to compare current offers, our ranked list of non GamStop casinos is kept up to date and may answer your question faster than waiting for a reply.
- If your enquiry concerns identity verification, source-of-funds checks, or a withdrawal delay, note down the casino name and the general nature of the issue — this helps us point you in the right direction, even though we cannot act on your behalf.
How Your Message Is Handled
Every email is read by a real person on our editorial team — we don't rely on automated replies to close out enquiries. Once we've reviewed your message, we will either answer directly, pass on a correction to be checked and updated, or, where appropriate, signpost you to a more relevant resource, including regulator or support-organisation contact points.
We take editorial accuracy seriously. Casino terms, licensing arrangements and ownership structures can change without much notice, particularly for operators licensed outside Great Britain rather than by the UK Gambling Commission. Reader reports genuinely help us keep our content current, so if something looks off, please tell us.
Getting in Touch
Whether you want clarification on a bonus term, think we've missed something, or simply want to flag a concern, the quickest route is a clear, direct email to [email protected]. We read every message and will get back to you as soon as we can.